We focused on creating a secure, uninterrupted Bluetooth connection in the Epic Air. While other true wireless products struggle with the cross-body connection and have consistent cut-out issues**, JLab’s first-ever antenna earhook is designed with the Bluetooth antenna in both the right and left side to ensure the strongest connection yet. The earbud to earbud connection finds its way around the back of your neck avoiding any interferences, which no other true wireless earbud does.
Using Bluetooth 4.1 with aptX Technology in the earhook design, creates a clear music streaming quality. With Beacon™ Signal Technology built in both antennas, your device can connect to either earbud. This provides unsurpassed connectivity and reduces environmental detuning. Make calls. Listen to music. Do work. All from up to 30 feet away. It’s wireless sound at its best.
Customer Support VIP Help Line: 1-405-445-7219
Hours of Operation: (Pacific Time)
Monday - Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 3:00 PM
We strive to respond to all inquiries within 24-48 business hours. If you have not received your response, please check your spam or junk mail folder.
**1.The problem with Truly Wireless Earbuds. Consumer Reports. 2. Review:Truly Wireless Headphones Arrive, But With a Few Strings Attached. Wall Street Journal.
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