In a world full of extra cords, different plug-ins, we felt integrating the cable into our charging cases was critical to make your life easier. In fact, we felt so strongly that we patented it.
Do we need more reasons?
What kind of wireless charger should be used with the JLab Audio – Epic Air ANC sport earbuds? Is an Anker Wireless Charger, PowerWave Pad Qi-Certified 10W ok?
Hi Jessica, you can charge by simply plugging in the case cord into a typical USB A port. -JLab
How do you plug these in to charge?
Hi Kara, we do not do returns or refund for purchases after 30 days. We can send a warranty replacement though. Contact support@jlabaudio.com -JLab
I got the sport earbuds in December for my Dad as a gift and now the charger isn’t connecting and charging at all and this is March. I have no idea how to get a return or refund.
Tried using the app with these on my iPhone. It opens and quickly vanishes. It worked before the most recent update. Reinstalled & it still quickly closes. Can the settings I tried be returned to factory default? And the listening time is nowhere near the advertised numbers…6 hrs or so.
Hey Bob, you get 12 hours of total use including both earbuds. -JLab Audio
Question , battery life says 12 + hours , would that be 6 hours per side or if wearing both at the same time is that approximately 6 hours of usage or 12 hours of usage ????
Works with all Qi chargers and we recommend 7.5 watts and up. -JLab Audio
Which wireless charging standard works with Epic Sport ANC charger, Qi or PMA? What power do you recommend?
Hey! Wireless charging typically takes a little longer than charging via cord. Charging also varies on the power output of the charging pad/wall charger you use. If you want some more help feel free to contact our support team. -JLab Audio
I love the JLab Epic Air Sport ANC in terms of sound. The wireless charging case seems to be taking hours and hours to change from one white light to the other. Is this because this being charged wireless ? may be I’m not charging it right .. not really sure ..please help…would love to hear your response . Thanks
I just received my Crasher Mini. Outstanding sound. I love bass and this handles it & the sound is crystal clear. My husband is a turntabilist and really likes the sound. He is squaring up the room as I type this. Thank you for such an exceptional product.
Sincerely
Kimberly Stotts
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JLab
April 19, 2021
Hi Craig, you can give it a try but our product typically requires a 5V 1A charger. If the Anker charger changes output for the device used with it then it should work. Otherwise, we recommend a 5V vs. a 10V which might be used for fast charging. -JLab