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C3 Calling Technology
True to our mission, JLab wants to enhance how you GO through life - now with C3 Calling, making it easier to talk and be heard clearly on your phone calls.
Our C3 Calling technology gives you crystal clear clarity phone calls. When you see C3 Calling on a product, you’re getting dual microphones and stereo audio.
DUAL MICROPHONES
We built two microphones in the earbud to help your voice sound much clearer on the other end. Essentially, one microphone is eliminating the unwanted background noise while the other is picking up only your voice.
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Omni-directional Microphone
1
Picks up environmental noise and eliminates it from the audio going to the person on the other end. -
Targeted Microphone
2
Pointed at your mouth to capture the best voice audio.
Both combine to provide the best calling experience.
JBuds Air ExecutiveSTEREO CALLING
The earbuds are also designed with stereo calling, which means you can hear the conversation in both earbuds.
Shop our earbuds that feature the dual microphones:
14 Responses
JLab Audio
Hi Michelle, we suggest hitting us up directly so we can help solve your problem.support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday – Thurs 9-4:30Friday 9-2 -JLab
Michelle Y Hairston
From the above reviews, the LEFT earbud seems to be a common problem. I just purchased your AIR Executive earbuds 2-20-21. Initially, they both worked right from the start. Then I started using the right earbud only and now the left one refuses to work. The right earbud works perfectly. I can hear voice prompts in the left but that’s all no music. (I have not used it for phone calls yet.) Is there a home remedy or do I need to take them back to the store?
JLab Audio
Hi Manuela, give us a call and we’d love to assist you. If the left one is not working, we can find a solution to troubleshoot it or replace through our warranty policy. -JLab
Manuela Munoz
I bought jbuds air executive true wireless. Charged the earbuds and connect to my phone. The left earbud doesn’t want to turn on, I’ve watched the video and the manual guide. Still doesn’t turn on.
Stephen Mennemeyer
Quote "JLAB AUDIO
January 08, 2021
Hey Stephen, we’re sorry to hear that! Would you mind reaching out to us?"
Thank you, however, I (regrettably) went through the retail store I purchased them. I don’t like them at all, but they were in stock and I was to excited to wait. I wish I would have. I won’t ever go there again and it wish it could exchange for the epic and pay the few bucks more. Actually I wish I had entirely dealt with JLabs from the beginning.
I’ve been a customer for only a few weeks and I haven’t spend much with you, yet I received the best service possible (and I frankly didn’t believe existed anymore) from a company that creates innovative products that do better than most at what they do.
Thank you Team JLabs! I know companies try hard at this, but you guys are the1st to make me feel like I matter. I feel seen in av world where most don’t even bother looking.
I’m not just a customer anymore, I’m a dedicated client.
Stephen Mennemeyer
I purchased a pair of JLab Air ANC earbuds. Mainly for the audio passthrough (be aware) so I can hear my coworkers. My coworkers consist of my boss and his father. So when I say I’m low man on the totem pole, there no doubt. I’m always the one at fault when things go wrong. Despite what actually happens, it’s what the boss father tells him happens that matters. I’ve found that battle is not worth the effort. Anyway, I still can’t hear them if I’m playing something (mainly the dad). Is there any way to get these to boost up? I had one earbud go bad and JLabs graciously offered to replace them, but I did not want to wait so instead of the credit JLabs offer, I took them to the retail store(they have the worst customer service and questionable ethics for a nationwide retailer but it was convient)
I keep getting off topic. Is there any possible way to improve the Be Aware function? I love these earbuds but I wish I would have gotten the epic version for the in app features.
Thank you.
Stephen.
PS – Thank you JLabs for your warranty assistance. You guys really are awesome and I truly wish I took you guys up on your original offer and just paid the difference for the epic earbuds.
JLabs stand behind their products 110/%. You’ve earned a believer.
JLab Audio
Hey Stephen, we’re sorry to hear that! Would you mind reaching out to us?
Blair
Just got my epic sport ANC. When I use one earbud, the sound quality is like talking with speaker ON at other end.
With both earbud weared, the sound quality got much better, but volume is lower at other end, compared with single earbud.
To sum up, the calling sound quality is not good enough. Hope future update can correct this issue. Otherwise it’s perfect earbud!
Vernon
I brought the airplay and the EpicAir ANC .the airplay dual mic works great but the more expensive EpicAir has a problem anyone I talk to can’t hear me only the background I’m trying to understand what’s going on. I love the product but for the money the call quality is bad the airplay is much better. So I use the airplay to talk and the EpicAir anc for music .
Stephen Simmo
Sometimes I like to use 1 ear bud to talk but the only one I can use it the right and never the left , is something wrong with the left And the left is not pairing up as it should.
JLab Audio
Hey Juan, the pair of earbuds you probably have does not have dual connect. Dual connect allows you to use both buds independently of each other. -JLab Audio
Juan
Sometimes I like to use 1 ear bud to talk but the only one I can use it the right and never the left , is something wrong with the left
Joe
In total, how many mic on air executive?
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PHILLIP BOUTRON
April 05, 2021
I just want to say that I’m extremely happy with both my GO AIR and AIR EXECUTIVE earbuds , they both offer excellent sound and convenience with the total control with the touch controls … my only wish is that the AIR EXECUTIVE also offered the " dual connect " feature !! I mean really ,every pair of TWS JLabs makes should offer this. Just food for thought .