Report a Vulnerability
JLab encourages users and researchers to report security issues.
We take security issues with the utmost seriousness and welcome feedback regarding potential security vulnerabilities to help us improve the safety of our products and services. To date, no publicly known security vulnerabilities have been identified in our products.
How can users report a vulnerability?
If you believe that you have identified a potential vulnerability or security incident related to a JLab website, product, or a data protection issue, please proceed as follows and choose the appropriate way to contact us. JLab encourages the responsible disclosure of vulnerabilities, recognizing the longer-term benefits they bring, including the resolution of fixed vulnerabilities, better-informed customers, and continuous improvement of our security.