Customer Support FAQ

Connect to Bluetooth, Pair to your device

Help connecting earbuds or headphones

Troubleshoot

True Wireless Earbuds

GO Air

JBuds Air Family

Epic Air Family

Earbuds - Wireless Bluetooth

Troubleshooting and Support

Headphones On-Ear & Over Ear: Bluetooth Wireless

Troubleshooting and Support

JLab Audio ANC App

JLab Audio ANC App

Online Orders

Status of my order