JLab Help Center and Product Support

Customer Support FAQ

JLab Support Chat - Chat with us!

Live Chat

Connect to Bluetooth, Pair to your device

Help connecting earbuds or headphones


True Wireless Earbuds

JBuds Frames - Audio for your Glasses

GO Air

JBuds Air Family

Epic Air Family

Earbuds - Wireless Bluetooth

Troubleshooting and Support

Headphones On-Ear & Over Ear: Bluetooth Wireless

Troubleshooting and Support

JLab Audio ANC App

JLab ANC App

Online Orders

Status of my order